Transquip NZ – B2C/B2B NetSuite eCommerce Case Study
Leveraging eCommerce systems for B2B/B2C businesses in Australia: The Key to streamlined inventory, order processing and fulfilment process.
Discover how TransQuip NZ harnessed the power of B2C and B2B e-commerce to revolutionize their equipment solutions business, providing a seamless online shopping experience, empowering both individual customers and businesses, and solidifying their position as a leader in the industry.
Introduction
Transquip NZ is a leading supplier of innovative, high quality, reliable products to the civil construction and transport industries. Their product range includes:
- Civil construction Site and Safety Equipment
- Vehicle Workshop & Equipment
- Commercial Vehicle Equipment
- Commercial Vehicle Parts
- Vehicle Safety Equipment
Summary
Transquip were looking for a b2b/b2c commerce platform to drive online sales to improve customer self-service. AVT deployed the Netsuite b2b/b2c webstore where users can:
- Search and browse for products under various product categories
- Download production-related information including, data sheets and technical specifications
- Read product reviews and interact with Transquip Staff using Enquiry forms and Online chat
- Register and purchase the product using customer-specific pricing
- Get access to stock information and MyAccount
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