AVT Website Privacy Policy

Section 01About AVT and this policy

Absolute Vision Technologies Pty Ltd (AVT, we, us, our) is an Oracle NetSuite Solution Provider and Systems Integrator headquartered in Sydney, Australia, operating across Australia, New Zealand and the Asia-Pacific region since 2006.

This Privacy Policy explains how AVT handles personal information collected through the AVT website at abvt.com.au and related digital channels. It is provided in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), the Spam Act 2003 (Cth), and, where relevant, the European Union General Data Protection Regulation (GDPR).

If you have any questions about this policy or how we handle your personal information, contact us at informationsecurity@abvt.com.au.

Section 02What personal information we collect

The Privacy Act 1988 (Cth) defines personal information as information or an opinion about an identified individual, or an individual who is reasonably identifiable — whether the information is true or not, and whether it is recorded or not.

When you interact with AVT via our website, the categories of personal information we may collect include:

We do not intentionally collect sensitive information as defined in the Privacy Act (health information, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal record, biometric data) through our website. If you volunteer such information in a free-text field, we may store it as part of your submission but will not use it for marketing purposes.

Section 03How we collect it

We collect personal information in the following ways:

• Directly from you when you submit a form on our website, subscribe to our newsletter, request access to gated content, book a discovery session, apply for a role, download a resource, or contact us by email or phone.
• Automatically through cookies, pixels, tracking scripts and server logs when you browse our website (see Section 05).
• From third parties, including B2B enrichment providers (such as ZoomInfo) that combine our first-party data with firmographic and contact data sourced from public and licensed datasets to help us maintain accurate records and reach the right decision-makers.
• Through referrals and partners where a customer, partner or other authorised person shares your information with us (for example, an introducer proposing a discovery meeting).
• From publicly available sources, such as company websites, LinkedIn profiles and industry publications, where you have made that information public.

Where practical and required by law, we collect personal information directly from you. Where information comes from a third party, we take reasonable steps to ensure it was collected lawfully and that you would reasonably expect a business like AVT to receive it.

Section 04Why we collect it

We collect and use personal information for the following primary purposes:

• Provide our services — respond to enquiries, deliver requested resources (case studies, product demos, pricing information), fulfil discovery bookings, and progress consulting or implementation engagements.
• Marketing and business development — send you newsletters, product updates, event invitations and other communications that you have consented to receive, or that a business in your industry would reasonably expect from an existing supplier or partner.
• Recruitment — assess applications for advertised or general roles, contact you regarding your application, and (with your consent) retain your details in our talent pool for future opportunities.
• Partner management — onboard, communicate with and manage relationships with our channel and technology partners.
• Website security and integrity — detect and prevent spam, fraud, abuse and unauthorised access; enforce our terms of use; comply with legal obligations.
• Analytics and optimisation — understand how our website is used, measure the effectiveness of our marketing, and improve our content and services.
• Legal and regulatory compliance — comply with laws that apply to us, including tax, employment, anti-money-laundering and industry regulations.

Section 05Cookies & tracking technologies

Our website uses cookies, pixels, local storage and similar technologies to make the site work, understand how it is used, and (with your consent where required) support our marketing activities. You can disable cookies through your browser settings, though some parts of the site may not function correctly if you do.

Categories of cookies we use

Section 06Third-party services and data sharing

We do not sell your personal information. We may share it with the following categories of trusted service providers, under contracts that require them to protect it and use it only for the purposes we specify:

We may also disclose personal information where required by law (e.g., in response to a valid court order or regulatory request), to protect our legal rights, to prevent fraud, or with your specific consent.

Section 07Direct marketing & unsubscribe

If you opt in to our newsletters, event invitations or other commercial electronic messages, we will send you communications relevant to your industry or role. We comply with the Spam Act 2003 (Cth), which means:

• We will only send you marketing emails where you have consented (expressly or by inference from an existing business relationship).
• Every marketing email will clearly identify AVT as the sender and include a functional unsubscribe link.
• Unsubscribe requests are actioned within 5 business days — typically immediately.
• We do not send unsolicited commercial email to random or purchased address lists.

To unsubscribe at any time, click the link at the bottom of any AVT marketing email, or email informationsecurity@abvt.com.au with the subject “Unsubscribe”. Unsubscribing from marketing does not stop transactional emails such as booking confirmations or replies to your enquiries.

Section 08How long we keep your information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typical retention periods are:

• Prospect & marketing contacts — while you remain subscribed, and up to 24 months after your last engagement, unless you request earlier deletion.
• Customer records — for the duration of our commercial relationship, plus 7 years after last activity to satisfy Australian tax, accounting and contractual record-keeping obligations.
• Careers applications — up to 12 months after the application date, unless you consent to longer retention in our talent pool.
• Website analytics — 14 months in Google Analytics (property setting); server logs are rotated after 30 days.
• Backups — backups are cycled and encrypted; deleted personal information is purged from backups within 90 days.

Section 09Overseas transfers

AVT is headquartered in Australia and our primary data hosting is located in Australia. However, some of our service providers store or process data overseas — primarily the United States, and (for CDN edge caching) countries where our visitors are located. This is unavoidable given the global nature of our website tooling.

Where personal information is transferred overseas:

• We prefer providers that operate in countries with data-protection laws substantially similar to the Australian Privacy Principles, or that have committed via contract to APP-equivalent protections.
• For US-based providers, we rely on the EU–US Data Privacy Framework (DPF) or equivalent Standard Contractual Clauses (SCCs) where applicable.
• We take reasonable steps to ensure recipients handle your data consistent with the APPs, though we cannot guarantee foreign laws will not compel disclosure.

Section 10Your rights

Under Australian Privacy Principles 12 and 13 (and GDPR Articles 15–22 for visitors in Europe), you have the right to:

• Access the personal information we hold about you.
• Correct personal information that is inaccurate, out of date, incomplete or misleading.
• Request deletion of your personal information, subject to legal retention requirements.
• Object to marketing by unsubscribing from communications or asking us to stop.
• Request a copy of your data in a machine-readable format (data portability — primarily for GDPR-covered individuals).
• Restrict or object to processing in certain circumstances.
• Not be subject to automated decision-making that produces legal or similarly significant effects. AVT does not use automated decision-making of this kind.

To exercise any of these rights, email informationsecurity@abvt.com.au. We will respond within 30 days. We may need to verify your identity before actioning requests that involve disclosure or deletion.

Section 11Complaints

If you have a complaint about how AVT has handled your personal information, please contact us first at informationsecurity@abvt.com.au. All complaints are reviewed by our Information Security Lead and, where appropriate, escalated to the AVT Executive. We will aim to acknowledge your complaint within 5 business days and provide a substantive response within 30 days.

If you are not satisfied with our response, you may lodge a complaint with:

• Office of the Australian Information Commissioner (OAIC) — www.oaic.gov.au/privacy/privacy-complaints
• For GDPR-covered individuals: your local supervisory authority. A list is maintained at edpb.europa.eu.

Section 12GDPR & visitors from Europe

AVT is an Australian business primarily serving Australian, New Zealand and Asia-Pacific customers. We do not specifically target the offering of goods or services to individuals in the European Economic Area (EEA) or the United Kingdom, and we do not actively monitor the behaviour of individuals in Europe.

However, where you are located in the EEA/UK and voluntarily engage with our website or submit information through it, we recognise that certain provisions of the GDPR / UK GDPR may apply. In those cases:

• Our legal basis for processing is generally legitimate interests (Article 6(1)(f)) for B2B correspondence and analytics, or consent (Article 6(1)(a)) for marketing communications and non-essential cookies.
• You may contact us at any time to withdraw consent, exercise your rights (see Section 10), or ask for details about the specific legal basis for a particular processing activity.
• We do not currently designate a EU Representative under GDPR Article 27 as our EU-facing activity is below the threshold triggering that requirement; if this changes we will update this policy.

Section 13How we protect your information

AVT takes information security seriously. Our controls include:

• HTTPS/TLS encryption for all website traffic.
• Access controls and least-privilege permissioning for staff accessing systems that hold personal information.
• Multi-factor authentication on administrative accounts.
• Regular software updates, security scanning and anti-spam controls on all forms.
• Encrypted backups with retention limits.
• Employee training on privacy and data-handling responsibilities.

Despite these safeguards, no method of internet transmission or electronic storage is 100% secure. In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme.

Section 14Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or business structure. When we make material changes, we will:

• Update the “Effective” date shown at the top of this page.
• Post the revised policy on this page.
• Where the change is significant and we hold your email address, notify you by email.

Continued use of our website after a change takes effect indicates your acceptance of the updated policy. If you do not accept the changes, you should discontinue use of the website and, if you wish, ask us to delete your personal information.

Section 15How to contact us

For any privacy-related question, request or complaint, contact:

AVT Information Security — Privacy Enquiries
Email: informationsecurity@abvt.com.au
Post: PO Box Q105, Queen Victoria Building, NSW 1230, Australia
Phone: +61 (02) 7258 3670

Please include “Privacy” in the subject line of email correspondence so we can route it to the right team.