NetSuite Industry Specific Data Sheets

Infrastructure:

NetSuite Data Center
Suite Support

Suites:

NetSuite CRM
NetSuite for Wholesale Distributors
NetSuite for Manufacturing Companies
NetSuite for Services Companies
NetSuite for Retail Companies
NetSuite for Software Companies

Reporting:

Suite Analytics
NetSuite Analytics Warehouse

Finance Modules:

NetSuite Advanced Financials
NetSuite OneWorld
NetSuite Multi Book Accounting
NetSuite Revenue Management
NetSuite Electronic Payments
NetSuite Fixed Assets Management
NetSuite Planning and Budgeting

Service Modules:

NetSuite SuiteProjects

Distribution and Manufacturing Modules:

NetSuite Advanced Inventory
NetSuite Demand Planning
NetSuite Work Orders and Assemblies
NetSuite WIP and Routings
NetSuite Quality Management

eCommerce:

SuiteCommerce Advanced (Online Commerce)
SuiteCommerce (My Account)

NetSuite currently operates eight geographically distinct data centers across North America and Europe. Each data center has a counterpart that provides data mirroring, disaster recovery and failover capabilities in its region in case any data center becomes non-operational. NetSuite data center facilities are operated by industry-leading collocation providers that offer fire protection, heating, cooling and backup power. The NetSuite service is natively multi-tenant and leverages cloud infrastructure designed around multiple layers of redundancy.

We understand that customer success means business success. In today’s fast-paced world, timing is everything. That’s why we are committed to answering your questions and resolving your issues quickly and effectively. Your business is unique, and support needed by one organization may not be the support needed by another organization. You decide what works, while we provide the help you need to drive your customer success. NetSuite’s global support organization provides you with flexible support options tailored to your business goals.

Today’s successful companies adapt to their customer’s needs. Where possible, they have replaced manual processes with automated ones to improve responsiveness. NetSuite Customer Relationship Management (CRM) delivers powerful capabilities all in a single cloud solution, including sales force automation, marketing automation, and customer service and support. NetSuite CRM also includes powerful sales performance management, order management and partner management seamlessly integrated with your NetSuite ERP and e-commerce investments.

NetSuite is the No. 1 cloud ERP solution for wholesale distributors, empowering tens of thousands of fast-growing companies with software to transform and accelerate their businesses. Using NetSuite, distributors can run their businesses on a single, unified platform reducing IT costs and gaining comprehensive, real-time visibility across their organizations.

For thriving companies in the services industry, buying the right enterprise and business software can make all the difference between maintaining the status quo and scaling to the next level. Just as important to success, however, is the implementation partner. While the software provides the platform you need to scale, your services partner enables the transformation of your business.

In today’s world, a customer is only limited by the amount of time they can spend online—and that time is precious. As a retailer, you can gain a loyal customer or lose them forever depending on the customer experience you provide. Your customers want to engage across a variety of channels and touch points. They expect a consistent and seamless experience regardless of their location or channel. The “Amazon effect” has disrupted the industry, and smaller businesses are clamouring to sell on the platform. How does your business fit in? And once you overcome those hurdles, how do you manage, scale and sustain your success?

Status quo. In the software industry, there is no such thing. To remain relative and competitive in the market, software companies must have the agility to evolve and innovate with the ever-changing landscape—especially smaller companies competing with giants. Even the most solid of business plans can be rendered useless if a company is not prepared to navigate the highly disruptive nature of the industry. Today you may be selling software—but future market demands may require you sell hardware as well.

Correct and well-timed analytics are the basis of any important business decision. With the right metrics, business can be confident that the choices they make to grow are substantiated by accurate and timely information. Better yet, when used properly, analytics enable businesses to recognise patterns that can predict and work towards the best possible outcomes. NetSuite SuiteAnalytics provides real-time Saved Searches, Reporting, Key Performance Indicators (KPIs) Dashboard and Workbook features that are built into the NetSuite solution.

NetSuite Analytics Warehouse is the only pre-built analytics platform and data warehouse built to work with NetSuite. Leveraging the Oracle Analytics Cloud, a machine learning-powered analytical tool, and Oracle Autonomous Data Warehouse, a data warehouse that automatically tunes, scales, provisions and patches itself, NetSuite Analytics Warehouse brings together multiple sources of data, including NetSuite data, CSV files and other business system data, to discover patterns and insights that unlock new opportunities to drive growth.

NetSuite Advanced Financials brings additional financial management functionality to NetSuite, including budgeting, expense allocations and amortisation, and statistical accounts. It helps ensure strong financial management by managing and monitoring budgets versus actuals. With expense management capabilities, NetSuite Advanced Financials provides sophisticated expense allocations that make it simple to assign expenses based on typical weightings, while amortisation schedules enable expenses to be amortised over time with ease.

Businesses must be data driven, innovative and able to scale rapidly and respond to market dynamics and customers. NetSuite OneWorld provides the agility, automation and capabilities to enable businesses to move beyond just thinking global to executing at a global scale by providing country-specific capabilities enabling them to meet local compliance and reporting obligations wherever they do business in the world. 

NetSuite OneWorld delivers a real-time, unified global business management solution for enterprises that manage multinational and multi-subsidiary operations. 

Whenever the same business event requires different accounting treatments, whether because of the industry-specific rules, country-specific rules or both, different reporting outcomes will occur. In order to report financial results within compliance based on multiple accounting standards concurrently, accounting departments can now leverage NetSuite Multi-Book to comply with multiple sets of financial books in parallel, and issue your financial statements in accordance with whichever accounting standards are required.

Revenue management can no longer live in spreadsheets. NetSuite’s award-winning financials software simplifies the complexities of evolving revenue recognition mandates, no matter if a sale encompasses a single performance obligation, a series of obligations spanning a time period, or diverse obligations in a bundle. The results are “always on” compliance, real-time revenue intelligence and actionable data. 

Electronic Bank Payments brings to NetSuite electronic banking functionality that includes Electronic Funds Transfer (EFT) payments, customer refunds and customer payments (direct debits), as well as check fraud prevention through the Positive Pay service offered by leading banks. It helps ensure that employees and vendors are paid on time and customer bills are settled automatically. With support for a wide range of global and local bank formats, Electronic Bank Payments provides a single payment management solution worldwide.

NetSuite Fixed Assets Management provides you with the power to eliminate spreadsheets and manual effort from your company’s asset and lease management processes. NetSuite’s solution gives you an easy-to-manage single version of the truth for company-owned and leased assets, a flexible depreciation and amortization schedules, detailed asset reporting and seamless integration with NetSuite’s core accounting functionality.

Planning and budgeting using spreadsheets in most organisations results in less collaboration, more inefficiency and is error prone. NetSuite Planning and Budgeting facilitates both company-wide and departmental planning with modelling capabilities, approval workflows and reporting within one collaborative scalable solution. Sales and operationally-driven strategic plans can be linked to long-term and near-term financial plans. The solution uses a powerful calculation engine which can accommodate a wide range of business logic with fast in-memory aggregation and instant financial analysis and reporting.

SuiteProjects is a Professional Services Automation (PSA) solution natively built on NetSuite. SuiteProjects combined with Customer Relationship Management (CRM), HR and accounting/Enterprise Resource Planning (ERP), provides a comprehensive single platform to run a services business. SuiteProjects quickly generates tangible results while driving increased resource utilisation, elevating on-time project delivery, expediting billing cycles, improving invoicing accuracy, streamlining revenue recognition, reducing overhead and increasing visibility into your services organisation.

NetSuite Advanced Inventory provides additional functionality for more complex inventory needs. A single, real-time view of items, inventory and orders across all selling channels enables businesses to fulfil orders quickly and accurately. With tools for tracking inventory in multiple locations, determining reorder points, managing safety stock and cycle counts, businesses are able to keep inventory costs low while meeting customer delivery expectations.

NetSuite Demand Planning supports both demand and supply planning capabilities. NetSuite Supply and Demand Planning helps balance supply and demand in a way that provides businesses the right combination of cost control, accurate lead times and service level. Using inventory management and demand planning techniques combined with a robust scheduling engine and predictive analytics, NetSuite Supply and Demand Planning helps businesses to make informed decisions which ensure product availability while keeping excess inventory to a minimum.

NetSuite can be easily configured to support the needs of manufacturers of all types and sizes, and for many the first step is to implement the Work Orders and Assemblies module. Enabling this feature allows users to define assembly items, build complex multi-level bill of materials, create work orders, record assembly builds, and backflush components with minimal effort. 

Enabling NetSuite’s WIP and Routings capabilities gives companies the ability to define a routing for the manufacturing process, the resources needed to complete the process, and the expected time and cost required. Routings also provide the basis for the infinite capacity scheduling engine that can help identify which resources are being over- or under-utilized. Finally, capturing the cost of materials consumed during the manufacturing process creates a complete picture of the process costs before it is finalized and committed to the GL. 

Designing, manufacturing, distributing and selling a product of high quality doesn’t happen by accident, it requires a company-wide commitment to enforce policies and standards. NetSuite’s Quality Management solution has been designed to help you deliver the highest quality in your products with minimal overhead regardless of the size and complexity of your business and product line. 

SuiteCommerce Advanced provides businesses with fast and engaging web stores that deliver great shopping experiences optimized for any device. SuiteCommerce Advanced unifies ecommerce with your core NetSuite operational business systems—inventory and order management, customer support and financials— providing a single view of customer, orders, inventory and other critical business data that enables personal and relevant experiences.

Provide your business buyers with 24/7, self-service online account management capabilities
with SuiteCommerce MyAccount. Business accounts can maximise their buying efforts and minimise manual work, with capabilities such as converting online quotes to sales orders, paying invoices, managing subscriptions, as well as repeat purchasing. Consumers can quickly and easily perform common tasks such as updating their address book, managing their credit cards on file and viewing gift card balances or order history.