Top Reasons Why Clients Ditch QuickBooks – 2024

Introduction

In the world of accounting software, QuickBooks has long been a household name. But behind its widespread use lie some glaring software flaws that have led clients to seek alternative solutions.

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Navigating the Growing Pains: QuickBooks Struggles as Your Business Expands.

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Let’s delve into the top reasons why clients ditch QuickBooks based on these software pitfalls:

1. QuickBooks Database Crashes:

One of the most concerning issues clients face is QuickBooks database crashes. A simple Google search reveals a staggering 971,000 results related to this problem. Imagine entrusting your business’s financial data and accuracy to a software prone to such crashes.

2. Forced Migration to QuickBooks’ Online Platform:

QuickBooks users have expressed frustration with the forced migration to the pricey Pro or Pro Trial version of QuickBooks Online, costing $150 per month. Reviews and comments on Intuit’s website echo the sentiments of many who find this process obnoxious and incomprehensible.

3. Weak Reporting Tools:

Effective financial management requires robust reporting tools. QuickBooks falls short in this regard, leaving clients craving user-friendly dashboards, advanced reporting options, and more than just basic spreadsheets.

4. Multiple Locations Require Multiple Databases:

Managing multiple locations with QuickBooks can be overly complex. It shouldn’t take a computer science degree to handle your accounting software. A modern, cloud-based ERP software like NetSuite streamlines this process, enabling mobility and productivity across desktop and mobile devices.

5. Lacklustre QuickBooks Support:

The quality of support matters when managing accounting software and your business. QuickBooks’ support often involves long wait times and multiple tiers of assistance. Contrast this with the personalised and dedicated support you can receive from a trusted ERP provider.

6. Limitation on Seat Licences:

Your business’s growth should never be hindered by software limitations. QuickBooks restricts seat licences to 30, potentially stifling your organisation’s expansion. Your accounting software should facilitate growth, not impede it.

7. Non-GAAP Compliance:

For businesses striving for GAAP compliance and a trustworthy audit trail, QuickBooks falls short. It allows transaction deletions and result restatements, raising questions about data integrity. However, NetSuite ERP stands as a robust alternative that ensures your financial records align with GAAP standards. With NetSuite’s comprehensive accounting capabilities, you can confidently meet both DCAA and GAAP reporting requirements, safeguarding the accuracy and integrity of your financial data.

Additional Limitations of QuickBooks:

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Apart from the major issues mentioned above, QuickBooks users often encounter specific scale issues that hamper their operations:

1. Limitations for Stock-Based Businesses:

QuickBooks lacks robust features such as Warehouse Management System (WMS) and advanced Purchasing Controls, limiting its suitability for stock-based businesses.

2. Limited Multi-Entity Management:

Businesses with both local and international operations find QuickBooks’ inter-company and consolidation process automation limited.

3. Performance Issues with Increasing Volume:

As data volume increases, QuickBooks may suffer from sluggish performance and timeouts.

4. Limited Business Reporting, Dashboards, KPIs, and Searches:

QuickBooks users often find themselves wanting more sophisticated reporting and analysis tools.

5. After-Sales Processes Limitations:

For businesses dealing with warranty, repair, and customer self-service processes, QuickBooks may fall short in providing comprehensive solutions.

Due to these limitations, it’s evident that QuickBooks may not be the ideal solution for businesses seeking robust financial and operational management.

Drawbacks of Using NetSuite over QuickBooks:

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While NetSuite offers a host of advantages over QuickBooks, it’s important to consider some drawbacks:

Higher Cost:

NetSuite’s capabilities come at a higher cost compared to QuickBooks. However, the investment is justified by the extensive features and scalability it offers.

Deployment Complexity and Cost:

Deploying NetSuite can be more time-consuming and costly due to its customisability and extendability. Specialised service providers are often required for a smooth implementation.

Higher Enablement Costs:

The training and enablement costs associated with NetSuite can be higher, but they are a worthwhile investment for harnessing the system’s full potential.

The main reason to undertake a “higher cost” and “higher complexity” project with NetSuite is the assurance that your organisation won’t outgrow it for a very long time, and it can help you achieve a wide range of objectives efficiently.

In comparison, NetSuite is not only cost-competitive with other enterprise solutions like Salesforce.com and Microsoft Dynamics 365 but also offers a more comprehensive and adaptable platform for businesses looking to scale efficiently.

Conclusion

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NetSuite ERP emerges as a superior alternative to QuickBooks, addressing its limitations and providing scalable solutions for finance and operations management. If you’re ready to elevate your financial management and streamline your operations, explore NetSuite ERP today, and partner with AVT, your trusted expert in NetSuite implementation and support. Together, we can empower your organisation with a robust and scalable accounting package.

NetSuite ERP is a game-changer, offering a comprehensive solution that not only addresses the shortcomings of QuickBooks but also provides scalability and efficiency. With NetSuite, you can seamlessly manage your financial data and operational requirements in one integrated platform. Its flexibility and adaptability make it a perfect fit for businesses of all sizes and industries. If you’re ready to elevate your financial management and streamline your operations, explore NetSuite ERP today.

NetSuite is a cloud-based accounting package with over 32,000 customers, offering process automations, workflow management, dashboards, and reporting. The software delivers CRM, Order Management, Inventory Management, WMS, HCM, Payroll, Accounting, Banking, Fixed Assets, Revenue Recognition, Multi-Entity, Multi-Currency, Consolidation, and reporting under one system. To find out more about NetSuite, please visit www.abvt.com.au/netsuite. AVT has been helping over 200+ companies across AU, NZ, UK, and USA migrate to a better and scalable state of operations with NetSuite. Please visit www.abvt.com.au and explore your Ultimate Guide to ERP Software Transformation.

New to NetSuite?

To learn more, AVT – Australia’s Leading NetSuite Solution Provider & Partner has created a complimentary NetSuite ERP Evaluation micro-site to help executives learn more about ERP and its deployment, using pre-recorded process demo videos, White papers and data sheets, so you may evaluate this at your own pace. You can gain access to to the site by completing your Registration in the link: NetSuite Overview Demos.